Privacy Policy

Last updated: February 15, 2026

This Privacy Policy explains how Chat-Web.co.uk collects, uses, and protects information when you access our website or participate in chat rooms. We publish this policy to clearly describe our privacy practices and user rights.

Chat-Web.co.uk is operated by C3 Media Marketing, which acts as the data controller for this Service. Real-time chat functionality and moderation tooling are provided by 123FreeChat as a technical service provider.

1. Scope of This Policy

This policy applies to all visitors and users of Chat-Web, including guest users and any registered users where applicable. It covers:

  • Website access and usage
  • Chat room participation
  • User-generated content
  • Moderation and safety enforcement
  • Cookies and analytics

2. Age Restrictions & Child Protection

Chat-Web is intended for individuals aged 16 years and older. By accessing or using the Service, you confirm that you meet this minimum age requirement.

While UK data protection law permits individuals aged 13 and above to consent to online data processing, Chat-Web applies a higher age threshold as a safety and moderation measure.

Chat-Web does not knowingly collect personal information from anyone under the age of 16. Users found to be underage may have their access restricted or removed without notice.

Any material involving the sexual exploitation of minors is strictly prohibited and will be reported to appropriate authorities where required by law.

3. Information We Collect

a) Information You Provide

Chat-Web does not require users to provide real names, email addresses, or phone numbers to participate in guest chat rooms.

If you voluntarily contact us (for example, via email), the information you provide will be used solely to respond to your enquiry.

b) Automatically Collected Information

Our systems automatically collect limited technical information, which may include:

  • IP address
  • Browser type and version
  • Device and operating system
  • Referring and exit pages
  • Date and time of access

This data is used for security, abuse prevention, diagnostics, and performance monitoring.

4. Chat Data & User-Generated Content

Chat-Web enables real-time communication between users. All messages and content submitted within chat rooms are user-generated.

Chat messages may be temporarily logged for moderation, abuse prevention, and legal compliance. Chat-Web does not sell chat content or use it to create advertising profiles.

Chat logs are retained only for limited periods unless preservation is required for investigations or legal obligations.

5. Moderation, Safety & Law Enforcement

Chat-Web and its service providers actively moderate chat rooms to reduce spam, harassment, illegal activity, and platform abuse.

Information may be disclosed where necessary to:

  • Comply with lawful requests or court orders
  • Investigate suspected violations of law or platform rules
  • Protect users, the public, or the integrity of the Service

6. Cookies & Analytics

Chat-Web uses limited cookies and similar technologies to support essential site functionality, security, and performance monitoring.

  • Maintaining session stability
  • Preventing automated abuse
  • Measuring general site usage

Third-party analytics services may be used to understand aggregated usage patterns. These services do not provide us with personally identifying user profiles.

7. Data Security

Reasonable technical and organisational safeguards are implemented to protect information against unauthorised access, misuse, or disclosure.

No method of transmission over the internet is completely secure. Use of the Service is at your own risk.

8. Your Rights (UK Users)

If you are located in the United Kingdom, your personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  • The right to access personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request erasure, subject to legal limits
  • The right to restrict or object to certain processing

Requests may require identity verification and may be limited where retention is required by law.

9. Third-Party Services

Chat-Web relies on third-party infrastructure providers, including 123FreeChat, to deliver chat functionality and moderation support.

These providers process data only as necessary to deliver services on our behalf and are subject to appropriate safeguards.

10. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated effective date.

Continued use of Chat-Web after changes are published constitutes acceptance of the revised policy.

11. Contact Information

For privacy-related enquiries, data requests, or abuse reports, please contact the data controller:

Data Controller: C3 Media Marketing
Email: [email protected]

Please also review our Terms of Service.